- Problem definition & planning
- Clarifying business challenges, defining business models, and building roadmaps
- Requirements & RFP
- Preparing documents for outsourcing development, and supporting vendor selection
- Project management (PMO)
- Managing schedule, quality, cost, and risk, and coordinating stakeholders
- Vendor liaison
- Communicating each side's intentions from a position that understands both technology and business
- English-language PM for overseas companies
- Managing overseas companies' system development end to end in English: requirements, specifications and documentation, meeting facilitation, progress reporting, and delivery